Siemens Guardian Program™

Ensure your system workflow

Siemens Guardian Program™
 
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In your everyday work, even the smallest malfunction can have severe consequences. The Siemens Guardian Program ensures your systems' workflow by proactively monitoring for deviations from current norms in real time. System errors can be detected and resolved before malfunctions occur. And if service is needed, it can be planned at your convenience to reduce unscheduled activities and painful downtime - 99% uptime is possible. Increase your system uptime and profit with:

  • System reliability and higher availability
  • Rapid problem-solving by certified engineers
  • Increased quality of patient care through reduced downtime during invasive procedures
  • Guaranteed repair time1
  • Seamless clinical workflow and smooth operation
  • Budget planning certainty by maintaining productivity

Guardian for CT

Because every patient counts

A 54-year-old patient is hospitalized with chest pain and needs a cardiac CT examination as soon as possible. To give the patient a chance of survival, the SOMATOM Definition scanner has to be available immediately. To prevent unplanned system downtime, the Guardian Program monitors the scanner on an ongoing, real-time basis. By avoiding unexpected downtime, you can save money – and, most importantly, save lives.
As an additional service within the Siemens Guardian Program™, TubeGuard can predict the majority of potential CT tube failures on the SOMATOM Definition Family.

Benefits at a glance

  • Increased confidence – by avoiding unexpected downtimes during emergency examinations such as cardiac CT or acute care
  • Higher patient throughput and prevention of rescheduling – by increased availability of your CT system
  • Feeling of confidence – expert advice2 in the case of critical events and a guaranteed2 repair time for your system
     

2 Expert advice and guaranteed repair times are subject to the terms and conditions of the service agreement.



Guardian for MR

Because every patient counts

Your MAGNETOM has to be up and running so you can keep on schedule and avoid extra waiting times. By constantly monitoring your system, the Guardian Program reduces unplanned downtime to an absolute minimum. This helps you increase system availability, boost patient throughput – and save money.

 

Benefits at a glance 

  • Higher patient throughput and prevention of rescheduling – by increased availability of MR systems
  • Less financial risk – due to avoidance of unexpected downtime
  • Feeling of confidence – expert advice3 in the case of critical events and a guaranteed3 repair time for your system


Service availability

Our Guardian Program is available for all our syngo-based MR systems. Simply connect your system to SRS via a broadband VPN (Virtual Private Network) to make full use of our service.  

3 Expert advice and guaranteed repair times are subject to the terms and conditions of the service agreement.



Guardian for AX

Because every patient counts
A 65-year-old patient has just had a heart attack and needs an immediate stent placement. The AXIOM Artis dFC needs to be available right away for the patient to have a chance of survival. The Guardian Program constantly monitors systems so that unplanned downtime is reduced to an absolute minimum. Avoiding unexpected downtime can save you money – and most importantly save lives.


Benefits at a glance

  • Increased confidence – by avoiding unexpected downtime during invasive procedures and emergency situations
  • Higher patient throughput and prevention of rescheduling – with increased availability of radiography systems
  • Feeling of confidence – expert advice4 in the case of critical events and a guaranteed4 repair time for your system
     

Service availability
Our Guardian Program is available for syngo-based systems that are connected to SRS via a broadband VPN (Virtual Private Network) and are equipped with the required software version.
 

4 Expert advice and guaranteed repair times are subject to the terms and conditions of the service agreement.



Guardian for MI

Because every patient counts

A 69-year-old patient with bronchial carcinoma needs a PET•CT examination and the radiopharmaceutical dose is ordered. From the moment the patient arrives for the appointment, the Biograph scanner must be up and running. The main reason is that the dose needs to be specially produced and has to be delivered on time due to the radioactive half-life for the scheduled examination. 

By proactively monitoring your system’s performance on an ongoing, real-time basis, we can provide the highest possible level of system availability – and save you costly dose waste. 

As an additional service within the Siemens Guardian Program™, TubeGuard can predict the majority of potential CT tube failures on the SOMATOM Definition Family. 

Benefits at a glance

  • Increased confidence – by avoiding unexpected downtime during imaging procedures and wasting radiopharmaceutical doses
  • Higher patient throughput and prevention of rescheduling – with increased availability of radiography systems
  • Feeling of confidence – expert advice5 and a guaranteed5 repair time for your system in the case of a critical event

5 Expert advice and guaranteed repair times are subject to the terms and conditions of the service agreement.


Related information



Guardian for XP

Because every patient counts

A 55-year-old patient comes to a prophylactic mammography screening. For the standard examination, the MAMMOMAT® Inspiration needs to be up and running. Therefore, you have to rely on your system when scheduling patients, often weeks ahead. By proactively monitoring your system’s performance on an ongoing, real-time basis, we can provide the highest possible level of system availability. Preventing unexpected downtime, workflow interruptions and rescheduling saves time for you and, most importantly, for your patients.

 

Benefits at a glance

  • Higher patient throughput – with constant availability of your mammography system
  • Examinations as planned: Reduces unexpected downtime and consequent rescheduling
  • Streamlined workflow – by online monitoring and a guaranteed6 repair time for your system


Service availability

Our Guardian Program is available for our syngo-based MAMMOMAT Inspiration system. Simply connect your system to SRS via a broadband VPN (Virtual Private Network) to make full use of our service.  

6 Guaranteed repair times are subject to the terms and conditions of the service agreement.


Related information

1Guaranteed repair times are subject to the terms and conditions of the service agreement.